Legal

Privacy Policy

Jake Dyson Products are committed to protecting the privacy of our website visitors; our policy sets out how we will treat your personal information.

By submitting your information, you consent to the use of that information as set out in our policy.

  1. 1.0 What information do we collect?

    We may collect, store and use the following kinds of personal information:

    1. Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;
    2. Information that you register with us for the purpose of a purchase or to receive updated information on our products including your name, email address and postal address where necessary;
    3. Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters including your name and email address; and
    4. Any other information that you wish to send us.

  2. 2.0 Cookies

    Like most websites, we use “cookies”, small files that websites use to store information on your computer.

    We use session cookies on the website. We use these to keep track of you whilst you navigate the website. Session cookies will be deleted from your computer when you close your browser and cannot be seen by any other website.

  3. 3.0 Using your personal information

    Personal information submitted to us via the website will be used for the purposes specified in the privacy policy or in relevant parts of the website.

    We may use your personal information to:

    1. Send your goods purchased via the website, and supply to you services purchased via the website;
    2. Send statements and invoices to you, and collect payments from you;
    3. Send you email notifications which you have specifically requested;
    4. Send to you marketing communications relating to our business which we think may be of interest to you where you have specifically agreed to, by post, email or similar technology; and/or;
    5. Deal with enquiries and complaints made by or about you relating to the website.

  4. 4.0 Disclosures

    We may disclose your personal information in the following ways:

    1. Where you have given us permission to do so;
    2. To the extent that we are required to do so by law;
    3. In connection with any legal proceedings or prospective legal proceedings;
    4. In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
    5. To the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating selling); and/or;
    6. To any persona who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

    All our website financial transactions are handled through our payment services provider, Sage Pay. You can review the Sage Pay privacy policy at www.sagepay.com. We will share information with Sage Pay only to the extent necessary for the purposes of processing payments you make via our website and dealing with complaints and queries relating to such payments.

    Except as provided in this privacy policy, we will not provide your information to third parties.

  5. 5.0 International data transfer

    In order to fulfil your orders, information which you provide may be transferred to countries including the United States and Japan.

  6. 6.0 Security of your personal information

    We will take reasonable technical and organisation precautions to prevent the loss, misuse or alteration of your personal information.

    We will store all the personal information you provide on our secure (password and firewall protected) servers. All electronic payment transactions you make to us will be encrypted using 256 bit SSL.

    Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

  7. 7.0 Policy amendments

    We may update this privacy policy from time-to-time by posting a new version on our website without notification. You should check this page occasionally to ensure you are happy with any changes.

  8. 8.0 Your rights

    We will provide users of our website with details of the personal information that we hold about them upon request within 30 days. To make such a request please email or write to us and include your full name and postal address.

    We may ask for appropriate evidence of your identity such as a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address.

    We may withhold such personal information to the extent permitted by law.

    Please let us know if the personal information which we hold about you needs to be corrected or updated.

  9. 9.0 Opt out rights

    If you wish to opt out of being contacted by us about our products and services, you may either do so at the time you provide us with your details, or at any time by:

    1. Using the unsubscribe option on our website; or
    2. Sending an email or writing to us.

  10. 10.0 Third Party Websites

    We do not at any time share information with third party websites.

  11. 11.0 Contact

    If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email to info@jakedyson.com or by post to 1 Crawford Passage, EC1R 3DP, London, England.